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CONTACT MANAGEMENT WITH
TELEMAGIC
RESOURCE ALLOCATION
Telemagic Sales helps organizations reduce selling costs through
more effective resource allocation. Guided by Telemagic's tools
for qualifying opportunities and understanding customers'
and contacts' needs and drivers, sales teams will know precisely
where to spend focused time and effort. Additionally, with
Telemagic support for creating and executing team plans, sales
professionals can also execute their plans in an efficient
manner.
ACTIVITY MANAGEMENT
Telemagic Activity Management helps schedule simple to-do list
items, map best-practices activity plans, manage complex tasks,
and delegate actions to others. Sales personnel can synchronize
activity, contact, and calendar information effortlessly with
popular personal information managers such as Microsoft Outlook,
Palm OS-devices, Lotus Notes, and more.
MULTICHANNEL SUPPORT
Telemagic Sales fully supports global team selling across multi-tiered
distribution channels including mobile field sales, connected
telesales and telemarketing, and the extended enterprise of
intermittently connected Internet-based users supporting third-party
resellers, business partners, and customers
TEAM SELLING
All sales team members have access to exactly the information
they need on the appropriate opportunities, accounts, and
contacts. The lead information, the quote, the proposal, the
presentation, and the complete history of activities are all
available to sales team members, enabling the field sales
rep to pick up the conversation right where the telesales
rep left off, and for the channel partner to assist in closing
a deal that started with inside sales. Using activities in
Telemagic Sales, it's easy to delegate an assignment or a "to-do"
to another member of the sales team. Using assignment manager
and workflow manager, it's easy to escalate urgent issues
to the right people.
CONTACT MANAGEMENT
Telemagic Sales provides detailed profiling, activity tracking,
and critical relationship overviews for each customer contact.
Unlike simple contact managers, Telemagic Sales provides an integrated
view of the contact, assists with understanding the contact's
role in the formal and informal customer organization, and
helps sales reps focus on the contact's agendas and decision
issues.
Telemagic Contact Management provides a truly holistic view
of the customer. Telemagic Contact Management provides a complete
history of the interactions with the customer, including inbound
and outbound calls, email exchanges, correspondence, visits,
meetings, and demonstrations. Even a brand new sales team
member using Telemagic has the advantage of already knowing the
customer when they call.
DECISION ISSUES
Telemagic Sales enables sales professionals to track decision
issues for their opportunities and customer contacts. Tracking
these issues provides professionals with one-click access
to discussion points and literature for each decision issue.
Also, Telemagic Sales can include documentation regarding these
decision issues in presentations and proposals, automatically
generated for the opportunity. This functionality ensures
clear and consistent communication with the customer.
This is the only complete automation solution custom designed
to meet your needs and achieve your company's goals. To discover
how this software can make an unprecedented change in your
business, please call 1-888-TELEMAGIC.
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