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7 STEP METHOD
1. DESIGN AUDIT
Starting with your TELEMAGIC Design
Audit, proven by over 5,700 customers worldwide,
you will now discover what your business needs to profit and
succeed. Your TELEMAGIC Design Audit connects you with a Senior
Systems Architect, who has over 15 years experience with small
and large companies including Sears, Xerox, UPS, and many
more. Meet a team of professionals with experience in your
industry's best practices. TELEMAGIC combines your business
knowledge with our technical know-how to optimize and create
a clear Road Map.
2. CUSTOMIZATION
Design Audit Results are interpreted into
screen customizations. Usability testing and design refinements
ensure end-user acceptance, increase productivity, and validate
workflow. Database changes made with Quality Checks to ensure
operation according to specifications prior to implementation.
approximately 5-20+ days
3. DATA IMPORT & INTEGRATION
Import maps from previous systems are developed
with basic merge operations. Data Integration links to core
business Backend / Accounting / Mainframe systems are setup
as specified, for instance, financial data, order or quote
history, yearly and monthly customer revenue summaries, credit
status, etc.
approximately 2-5+ days
4. IMPLEMENTATION
Professional installation of your system
to ensure reliable operation.
approximately 2 days
5. TRAINING
Your Choice of:
- Train the User - basic training for the new user, we recommend
2 days
- Train the Trainer - intermediate training for your in-house
trainers, 2 days
- Train the Administrator - advanced training for your system
administrator and power user, 4 days
approximately 2-8 days
6. REPORTS
Report Customizations are based on the Design
Audit and Business Goals. Automated reporting is available
for management, based on what you need.
approximately 2-4+ days
7. PRIORITY SUPPORT PROGRAM
Follow-up one-on-one training, at least
one hour per user. First line application support is recommended
to eliminate the need for hiring more staff.
Support provides direct expertise with understanding
of your specific setup and database customizations. Annual
Executive Review included.
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To schedule your DA:
| call: 1
(888) 835-3624
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online: select
your time
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