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TELEMAGIC HOW TO:
HOW TO DRIP MARKET?
Drip market successfully, imagine sending letters, faxes
and emails to one person or a few hundred thousands.
Faxing
TeleMagic's Fax module was designed for people and companies
that do a high volume of faxing. This design also results
in superior support for users who only send occasional faxes.
In addition to its ability to seamlessly handle tens-of-thousands
of faxes, features have been included to make sure that if
information needs to be faxed, TeleMagic can accommodate it.
- Documents created in any supported word processor, including
Microsoft Word®, WordPerfect®, and WordPro®,
can be directly faxed as easily as they can be printed.
- Unlike many fax programs, TeleMagic allows you to have
merge fields from your contact records on every page of
your fax, not just the cover page!
- Documents or files created using almost any other external
program can be faxed with the External Document Capture.
- Users can fax TeleMagic's pre-formatted reports and custom
reports just as easily as they would fax a document.
Access the Fax module using the Send Fax option on
the Write menu or by clicking the icon next to any
fax field: 
- Send up to 11 documents at a time per fax job.
- Send batch or broadcast faxes to a group of contacts.
- Let TeleMagic notify you of the fax status and keep a
log of the faxes sent.
- Add comments to fax cover pages and TeleMagic will merge
them into the Fax Activity comments automatically.
- Local Fax maintenance allows each user to view details
on the faxes that have been sent or are currently active,
and delete or resend them as necessary.
- Local fax monitor provides real-time progress of fax transmissions
in progress.
- Users who do a high volume of faxing, or even users on
workstations with no modem, can offload their faxes to a
dedicated fax server: TeleMagic provides seamless support
for merging and sending faxes from a dedicated workstation
using the Automation Server. All major features supported
in local faxing are also available with the Automation Server.
- Each fax server supports up to eight faxmodems for maximum
efficiency in sending and receiving.
- You can use several different word processors for generating
faxes. TeleMagic Automation Server will automatically select
the correct word processor for each fax.
Word Processing
in TeleMagic
TeleMagic's word processor integration feature creates a
link between TeleMagic and Word for Windows®, WordPerfect
for Windows®, and Lotus WordPro®. You can maintain
documents in as many different supported word processors as
you require. For example, you may normally use Word for Windows,
but you review documents produced by a user who uses WordPerfect.
With TeleMagic, you can have both word processors established
so you can review the WordPerfect documents without changing
your word processor setup in TeleMagic.
The link between TeleMagic and your word processor allows
you to do more than simply access a word processor while working
in TeleMagic. The link allows you to merge up-to-the-minute
information from TeleMagic into your documents when printing
or faxing, establish links between your documents and contacts,
and keep a history of everything that has been sent to a contact.
To use the TeleMagic word processor link, select Word Processing
from the Write menu.
Quickly organize your documents using the
Word Processor Documents dialog box
- Documents and document templates are stored in separate
lists for clarity. Toggle the lists with a single mouse
click.
- View personal documents, or create and view documents
that are shared globally or related to a database.
- If a document is linked to a contact, quickly view contact
information without leaving the document selection box,
or go to the record with a single mouse click.
- Click View
linked documents for this contact
on one of the customizable Contact toolbars to see a list
of all documents linked to the current contact. You can
also quickly access this selection box from the contact's
document list.
- View document properties by clicking Change, or
open the word processor to edit the body of the document
by clicking Edit.
Document properties are accessed when adding or editing
a document.
To add a new document, click Add to create the document
properties. Press F1 for details on the options available
when adding documents.
Once you click OK you will be taken to the word processor
where you can create the merge document (form letter).
TeleMagic provides a list of available fields
for insertion in your document.
When printing your documents, you will have the option of
printing for your current contact, a linked contact, or a
group of contacts based on a filter. You also have the option
to print the document locally, or offload it to a queue to
be processed by a dedicated print server. This allows you
to continue working while any number of letters are being
merged and printed at another workstation.
TeleMagic's word processing link allows you the convenience
and efficiency of using your word processor, or word processors,
of choice, while retaining all of the benefits of a relational
database. By combining merge fields and expressions you can
quickly produce documents to provide your contacts with precisely
the message they need. Filters insure that only those with
a likely interest in the subject will be informed. Finally,
indexes provide you with the ability to sort your mailing
for the most efficient use of the postal system.
The
TeleMagic Automation Server
When's the best time to send out 10,000 faxes?
What if you want to print 500 personalized copies of the company
newsletter at the same time? What if you need to send out
an urgent page while all this is going on? TeleMagic understands
that you can't afford to stop working every time you need
to do something that is processor-intensive. That's why TeleMagic
provides the Automation Server. It was designed for high volume
faxing, paging, printing, and e-mailing.
When setting up the Automation Server, you create one or more
Server IDs and establish specific configuration settings for
each. You are then able to select a Server ID on a workstation
to process your queued faxes, wireless messages, and documents.
You can have up to eight faxmodems on a workstation being
used as a server, and an unlimited number of servers on multiple
workstations processing simultaneously.
Once your Automation Server is set up, processing faxes, documents,
and Wireless Messages is a simple matter of selecting a server
and queue, then clicking a single button. TeleMagic does the
rest. You are able to maintain your Automation Server system,
print items in the queue, edit the details of items, and print
TeleMagic reports on how items were processed.
- When the Automation Server is combined with TeleMagic's
database management capabilities and your word processor,
you gain the ability to easily batch or broadcast fax merged
documents to any group of clients in your database.
- When the Automation Server processes a wireless message
queue, it will search the queue and identify all messages
going to the same number. These messages will be sent concurrently,
unless the originator has specified a particular time to
send them, regardless of their position in the queue.
- If you like, The Automation Server can notify the sender
of the outcome of an attempted fax or page via e-mail. The
notification can be given in the event of successful or
unsuccessful transmission.
- Queues can be monitored from any workstation in your network.
Users can quickly see if a particular page has gone through
or a fax has been sent.
- Faxes and wireless messages can be edited after being
sent to the queue. From the maintenance window, simply highlight
the message to be modified and click Edit. From this
window, you will be able to change virtually any aspect
of the fax or wireless message.
- The Automation Server is set up by default with one print
queue, but you may configure as many print queues as your
system can support. All that is required is for the name
of the queue to begin with the phrase 'print queue' and
that each queue has a unique name (e.g., print queue 1,
print queue 2, etc.). This feature is useful in installations
where more than one workstation has been designated as an
Automation Server. In such a configuration, print queues
can be designated according to originating department, priority,
or whatever criteria are appropriate to your needs.
The number of Automation Servers in your network is limited
only by your physical configuration. The multiple server system
allows you the freedom of having many computers (each with
up to eight faxmodems) processing the same queue at the same
time, or each processing different queues. This level of flexibility
is designed to provide you with the ability to utilize your
resources to their greatest benefit. As your needs change,
Automation Server can be easily reconfigured to meet these
new requirements.
TeleMagic Internet
Mail
TeleMagic Internet Mail allows you all of the features you
would expect in a business e-mail package with the added benefit
of full integration with your TeleMagic databases. You can
link your e-mail messages to contacts, automatically create
activities when you send e-mail, and access the e-mail program
from e-mail fields on your contact pages.
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Figure 1. The Send Fax interface makes it easy to attach
items to your faxes
Figure 2. Document Selection.
The word processor used to produce each document and template
is indicated by the icon.
Figure 3. Add a Document
Figure 4. Automation Server
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