RELATIONSHIP MANAGEMENT SERVICES
Today's companies are faced with
an almost insolvable problem: how to maintain profitability
in the face of soaring customer expectations. In an atmosphere
of extreme price sensitivity, customers are demanding more
service, more convenience and more personalized communication.
It's a tough business climate made more uncertain with the
shifts toward globalization, deregulation and convergence.
At Telemagic .NET we have the answers to many of the critical
customer relationship management (CRM) questions you're asking
right now. How can you create sustainable customer value?
How can you leverage the power of e-business? Do you have
the processes and systems in place to fulfill your goals?
Answering such questions as these is our experts' first step
toward creating a holistic, customer-focused vision for your
enterprise. Our portfolio of CRM solutions include:
CRM vision and transformation
Our CRM vision and transformation service can help you design
a customer-centric business approach and build a CRM roadmap
using visioning and diagnostic tools that will transform the
way your company interacts with its customers.
and channel integration
Each customer interaction is an opportunity to increase revenue.
Our customer contact and channel integration service helps
reduce customer service costs, increase selling opportunities
across channels, and improve overall customer satisfaction.
Marketing and customer
Understanding behaviors and trends takes much of
the mystery out of the art of keeping your customers satisfied
and loyal. Using cutting-edge marketing and customer analytics
techniques, our experts can uncover the motivations of customers
and segment buyers, measure campaign success, and much more.
A knowledgeable sales force is a profitable sales force. Our
sales productivity service ensures that your sales force is
informed, skilled and equipped with critical account information.
Field service effectiveness
Let our field service effectiveness service empower and mobilize
your field sales team to deliver optimum customer service.
We bring a blend of best practices from various industries,
with a strong focus on driving ROI.
Our billing service can identify cost saving and/or revenue
opportunities, simplify your account billing, and enhance
customer-data profiling. We deliver long-term process, organizational
and systematic change.
To maximize the return of your CRM investment, our CRM operate
service offering allows you to outsource major CRM processes
or applications to reduce CRM costs and increase operational
Telemagic .NET creates a competitive advantage by providing
decision-makers with actionable information when they need
it. It also enables businesses to seamlessly share information
with their customers and suppliers.
Contact Technical Support:
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Online request: contact