One of the continuing puzzlements of marketing life is the
disproportionate amount of energy and resources that are allocated
to generating leads. Where the real effort should be put is
in managing those leads and turning them into contented, revenue-generating,
Telemagic systems serve the purpose of integrating the marketing,
sales and customer service functions so that all forms of
client communication including telephone, fax, e-mail, letter
correspondence and the face-to-face meeting can be easily monitored
and managed through one centralized application.
This, in turn, provides the marketer with the ability to
maintain an up-to-date client/prospect profile, deliver on
promised actions, send information and materials quickly and
efficiently, and follow up in a timely and disciplined fashion.
Telemagic incorporates lead tracking, telemarketing, customer
call-ins, after-sale customer service, accounts receivable
history, as well as day-to-day activity review and weekly/monthly
Scalability of Telemagic
One nice feature of Telemagic is that it is easily scalable.
The software is single-user as purchased, but it is built
around a database, so that adding additional users is as simple
as purchasing a multi-user license upgrade. Key in the new
license information and your contact manager automatically
becomes the network version.
A Synchronization Server is included with the boxed version
of Telemagic Enterprise, which makes it easy to get every
user on the same page. Telemagic has good calendaring and
scheduling capabilities. Reports are easy to read and use.
Boilerplate scripts, which guide the trainee through the all-important
sales calls, are included. Step by step help files and tutorials
quickly bring new users up to speed.
TeleMagic is easy to use, it even comes with a feature that
can automate your daily rebuilds and backups to run at night,
so your system will work at optimal performance.
For more information on Telemagic features call
1 888 TELEMAGIC