TELEMAGIC FEATURES

Global Features:

Designed to fit your business requirements.

• 3-Level contact relational database and activity database
• Designed for networks or stand-alone PC’s (includes record locking)
• Write interface with mail merge
• Configurable toolbar
• Built in e-mail
• User-defined function keys/macro capability
• Integrates with major word processors
• Context-sensitive help
• Auto-dialer
• Right mouse button support
• Branch Scripting
• Sales Forecasting
• Datasync Server provides simplified systems administration
• Ability to define update criteria on a date sensitive basis
• Select records based on if new, deleted and changed
• Field by field security with merge updates, coordinates ownership of changes
• Merge file of only changed records for quick updates
• Activities and contacts assigned to or from the user are automatically updated
• Notepads chronologically rearranged

Fax Capabilities:

Increase productivity of faxed-based activities.

• Fully integrated internal fax software
• Send up to 10 merge documents in one fax
• Support up to 10 fax queues
• Fax any printable document or graphic
• Supports multiple fax servers
• Fax status tracking notification
• Full merge capability
• Broadcast fax capability
• Comprehensive fax reporting

Fully Customizable:

All aspects of the Contact Manager are user-definable and fully-customizable.

• Standard report and faxing support
• User defined database layout
• Screen formats and fields are user defined
• Unlimited notepad number and size
• Multiple views of each level - customize how each user views information
• Calculated and OLE fields supported
• Definable field length, type, and usage
• Roll-up data from one level to the next
• Unlimited phone fields
• Add your own fields and decide the number, type, length, placement and configuration of the fields
• Easy-to-use Screen Designer to customize how information is displayed

Activity Manager:

Tools to manage your billable time.

• View and print day, week & month calendars
• Icons indicate activity type
• Link activity to any contact record
• Multi-User scheduling with built-in conflict resolution
• Delegate activities to others
• Automatic scheduling of recurring and extended activities
• Alarm feature for notification of pending activities
• Drag & Drop schedule and re-prioritize
• Filter activities for reporting purposes
• Activity browse of complete and uncompleted activities

Contact Manager:

Collects contact data, activity history and current status information.

• Reassign "child" records
• Filtered indexes
• Automatic recall setting
• Quick dial phone buttons
• Automatic timer of each call made
• Conversation log records all information to contact
• Automatic date & time stamp of notepad
• Quick link of activity to current record
• Create simple or complex filters to view groups of contacts
• Indexes on any field on all three levels
• Group tag or individual record tag
• Fully configurable editable contact Browse window
• Quick-filter builder of any field for quick access to any record
• Mass mailing capability
• Pop-up list boxes or menu choices an any field
• Sample screen templates included
• Quick pasting of contact data to Windows clipboard
• User-defined List Boxes allow rapid and consistent data entry
• Data entry templates, default values, calculated fields and validity checking for any field
• Powerful record search capability
• Editable Browse window
• Browse list of pending activities
• Duplicate record checking

Powerful Report Generator:

• Information from all three levels an be integrated into fully-customizable reports.
• Many standard reports, labels, envelopes, and much more
• Custom report writer (multiple fonts, pitches and style, page orientation and size, custom headers and footers and an expression builder)
  
• OLE fields
  
• If/Then statements, calculated fields
  
• Form letters or contracts
  
• Quick report printing for current record

System Administration:

Features designed for company-wide and network use.

• Field by field security for view and edit, view only and no access
• Security by groups
• Imbedded security
• Activity archive by date, user and type
• Definable user, database and system-wide preferences
• dBASE Expression builder for field structure, reporting, filters and indexes
• Import and export to/from common database formats
• API kit available for further customization

• Unparalleled power combined with one-click synchronization provides both flexibility and ease-of-use
• Create unlimited remote and satellite sites - each with unique settings
• Easily change the record set any site receives
• Only synchronize the data each site needs to see for maximum data security

Telephone Integration:

Increase productivity of telephone-based activities

• North American Dialing Plan Support
• Support for outbound as well as inbound calls even without a modem
• Interface with most PBX's, digital and analog
• Full telephone support: answer, hold, conference, dial, redial, transfer, caller ID and other features*
  
• Automatic logging of date, time, agent, call duration and call notes
  

*Available through add-on product.